Frederic  Jallat
 
Education
Ph.D., University Aix-Marseille III and ESSEC, France, Management Science, 1992
M.S., The University of Paris Pantheon-Sorbonne, France, Management Science and Business Administration
Work Experience
Present Professor, ESCP Europe, Thailand
2000-Present Visiting Professor, Stanford University, New York University and The University of Texas, United States, Thammasat University, Thailand, Bocconi University, Italy, Chuo University, Japan and The Foreign Trade Academy of Russia, Russian Federation
1986-1990 Academic coordinator in marketing for the undergraduate program in Economic and Social Sciences, Panth?on-Assas University, France
Professor, Head of the Marketing Department and Academic co-Director, Pharmaceutical&Bio-Tech Management, France
KPMG Chair research associate, The European School of Management, France
Publications
Articles
2011 F Jallat, CJ Shultz (2011). Lebanon: From cataclysm to opportunity—Crisis management lessons for MNCs in the tourism sector of the Middle East. Journal of World Business, 46 (4), 476–486.
2011 JALLAT, F. (2011), Le service client comme levier de performance et de differenciation concurrentielle. Le cas Flying Blue, DM - DECISIONS MARKETING, 64, 75-77.
Books
2016 Biopharmaceutical Management
2014 Gestion de la relation client: Total relationship management, Big data et Marketing mobile
Chapters
2013 JALLAT, F. (2013), Lieux d exception et signature symbolique: un ?clairage international, in: Jean-Claude Prinz, Design & Architecture de Commerce, Eyrolles, accepted.
2012 JALLAT, F. (2012), Postace, in: Ph. Kotler, Marketing 3.0, De Boeck.
2011 JALLAT, F. (2011), How Service Firms Manage Innovation: Development Process and Factors of Success, in: N.J. Delener, Service Science Research, Strategy and Innovation,, IGI Global.
Services to Thammasat Business School
Teaching
Masters:
MIM: MK 623 Pricing Strategies
Other Services
MIM Curriculum Revision.